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Notes to the Group’s Financial Statements

Select note 1–41

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• 1 Insurance premiums written
• 2 Net income from investments
• 3 Claims incurred
• 4 Change in liabilities for insurance and investment contracts
• 5 Staff costs
• 6 Other operating expenses
• 7 Result analysis of P&C insurance
• 8 Performance analysis per class of P&C insurance
• 9 Earnings per share
• 10 Financial assets and liabilities
• 11 Property, plant and equipment
• 12 Investment property
• 13 Intangible assets
• 14 Investments in associates
• 15 Financial assets
• 16 Fair values
• 17 Determination and hierarchy of fair values
• 18 Movements in level 3 financial instruments measured at fair value
• 19 Sensitivity analysis of level 3 financial instruments measured at fair value
• 20 Investments related to unit-linked insurance contracts
• 21 Deferred tax assets and liabilities
• 22 Taxes
• 23 Components of other comprehensive income
• 24 Tax effects relating to components of other comprehensive income
• 25 Other assets
• 26 Cash and cash equivalents
• 27 Liabilities from insurance and investment contracts
• 28 Liabilities from unit-linked insurance and investment contracts
• 29 Financial liabilities
• 30 Provisions
• 31 Employee benefits
• 32 Other liabilities
• 33 Contingent liabilities and commitments
• 34 Equity and reserves
• 35 Related party disclosures
• 36 Incentive schemes
• 37 Auditors' fees
• 38 Legal proceedings
• 39 Investments in subsidiaries
• 40 Investments in shares and participations other than subsidiaries and associates
• 41 Events after the balance sheet date

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6 Other operating expenses
P&C insurance
EURm				2014	2013
IT costs				-101	-100
Other staff costs				-15	-16
Marketing expenses				-42	-44
Depreciation and amortisation				-15	-11
Rental expenses				-48	-53
Change in deferred acquisition costs				-14	3
Direct insurance comissions				-171	-180
Commissions on reinsurance ceded				14	18
Other				-111	-108
P&C insurance, total				-502	-493
Life insurance
EURm				2014	2013
IT costs				-14	-12
Other staff costs				-2	-2
Marketing expenses				-3	-3
Depreciation and amortisation				-2	-3
Rental expenses				-3	-3
Direct insurance comissions				-10	-10
Comissions of reinsurance assumed				-2	0
Commissions on reinsurance ceded				2	2
Other				-25	-23
Life insurance, total				-60	-54
Item Other for P&C and Life Insurance includes e.g. expenses related to communication, external services and other administrative expenses.
Holding
EURm				2014	2013
IT costs				-1	-0
Marketing expenses				-1	-2
Rental expenses				-1	-1
Other				-9	-8
Holding, total				-12	-11
Item Other includes e.g. consultancy fees and rental and other administrative expenses.
Elimination items between segments				16	16
EURm				2014	2013
Group, total				-558	-543

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